eBook FAQ

For our regular FAQ, please see our FAQ Page

Video: How to Access Your eBook | Cómo acceder a su libro electrónico

What is an eBook?

An eBook is an electronic version of a printed book that can be read on a computer, tablet, smartphone, or dedicated eBook reader.

What is an ePub file?

An ePub file format of the most popular eBook standard. Most devices support this format with the exception of Kindle eReaders.

What eReaders can view these books?

ePub files from ZCPublishers can be viewed virtually all devices such as desktop or laptop computers, iPad, Android Tablets, Smart Phones, Nook, Sony Reader, Kobo and more. Kindle devices do not support ePub files. Please download the Mobi file if available.

What are some specific options for opening an eBook?

The web browser Microsoft Edge can open ePub files. On a PC, you can try downloading the program Calibre or signing in to your Google account in Google Play Books to upload your ePub file to your personal library. For Apple devices, your device should come preinstalled with iBooks, which can open ePub files. On Android devices, search your app store for “epub reader” and see which app works best for you. We have found Pocketbook Reader to work well in many cases.

Can I read these ePub books on my Kindle?

While Kindle does not natively support ePub flies, you can use the Send to Kindle function to add the eBook files to your Kindle. See this link for further information: Amazon Send to Kindle

What is Digital Rights Management (DRM)?

Digital Rights Management (DRM) is a type of encryption software designed to protect eBooks from being copied. However, it can also make it difficult for users to transfer their books between devices. ZCPublishers does not sell ebooks with DRM.

Can eBooks be returned?

No. Because of the nature of digital products, eBooks cannot be returned.